Privacy Policy

EVOssentials

Privacy Policy

Effective Date: May 2026 | Jurisdiction: Canada

1. Introduction

EVOssentials ("we", "us", or "our") is committed to protecting the privacy and confidentiality of the business information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or purchase our products.

This policy applies to business customers and contacts only. EVOssentials operates exclusively in a B2B capacity and does not knowingly collect personal information from individual consumers.

EVOssentials complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

2.1 Business Contact Information

When you register an account, place an order, or contact us, we may collect:

  • Business name, trading name, and business registration number
  • Contact person name, job title, and business email address
  • Business phone number and mailing/shipping address
  • Website URL and industry type

2.2 Transaction Information

We collect information related to purchases, including:

  • Order history, product selections, and quantities
  • Billing and shipping details
  • Payment method type (we do not store full payment card details)

2.3 Website Usage Data

We automatically collect certain technical information when you visit our website, including:

  • IP address and browser type
  • Pages visited, time spent, and referring URLs
  • Device type and operating system

This data is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling orders
  • Managing your account and business relationship with us
  • Sending order confirmations, invoices, and shipping notifications
  • Responding to enquiries and providing customer support
  • Sending product updates, promotions, and relevant communications (you may opt out at any time)
  • Improving our website, products, and services
  • Complying with legal and regulatory obligations
  • Fraud prevention and security monitoring

4. How We Share Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors and financial institutions
  • Shipping and logistics providers
  • Website hosting and IT service providers
  • Marketing and analytics platforms

All third-party providers are contractually required to handle your information securely and only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or regulatory authority, or where we believe disclosure is necessary to protect the rights, property, or safety of EVOssentials, our customers, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4.4 No Sale of Information

EVOssentials does not sell, rent, or trade business information to third parties for their own marketing purposes.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, and resolve disputes. Transaction records are typically retained for a minimum of seven (7) years in accordance with Canadian tax and accounting requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and secure server infrastructure.

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

7. Your Rights

Under PIPEDA and applicable Canadian privacy law, you have the right to:

  • Request access to the personal or business information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to the use of your information (subject to legal and contractual obligations)
  • Request that we cease using your information for direct marketing purposes

To exercise any of these rights, please contact us at the details in Section 11. We will respond to all requests within 30 days.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support marketing activities. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

9. International Data Transfers

Some of our third-party service providers may be located outside of Canada. Where information is transferred internationally, we ensure appropriate safeguards are in place in accordance with PIPEDA requirements.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updated versions will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

EVOssentials
Email: info@EVOssentials.com
Website: www.EVOssentials.com

This Privacy Policy was last updated in May 2026.